RETURNS AND REFUND POLICIES

Returns and Refunds are easy and hassle free!
Return Policy
If you change your mind about your order once the products have arrived, then we will happily
exchange them / refund you once the ‘unused’ / ‘unmarked’ and in their original packaging
products have arrived back at the agreed return destination, however the customer is liable for
all shipping costs. Returns are accepted for any reason within the 10-days (beginning on the
date on the dispatch form) or within 9 working days of receiving goods. Please Note Please
mention your reference of the order number and item number/ISBN(s) Contact us at Email
–returns@sparkleradiant.com ,where we will advise you where to return your item. If possible,
return the item(s) with the original dispatch note and in the original packaging.
Refund Policy
Please note that sparkleradiant.com will not refund returns postage and packing charges
except in the demonstrable event that the customer has received an unordered item, an item
damaged in transit, or a faulty item. The Customer Services Manager will search the customer’s
order record to prevent instances of fraudulent requests.Refunds are normally processed within
a week of receipt of the returned item or within 30 days of cancellation. We will do our best to
provide replacement copies of undelivered or returned items when requested, but
sparkleradiant.com only obligation will be to refund purchase costs.